Ashfield has announced operations and business development personnel changes in the UK, with the appointment of David Bournes and Greg Draper as account directors.

David Bournes will step into the role of account director. He has previously worked as a project manager for Ashfield where he managed The Ashfield Solution, an agile and impactful multichannel optimisation model, for a leading UK pharmaceutical client. In his new role, he will continue to work closely with this and other clients to develop and enhance their commercial models.

Greg Draper will also become an account director, having most recently served as head of the UK Commercial Contact Centre. Greg has extensive knowledge and understanding of the business, with nearly 15 years’ service with Ashfield. In his new position, Greg will bring his recent experience of multi-channel operations, along with a wealth of commercial and clinical operational expertise that will enable him to have detailed discussions with clients about their resource implementation strategies.

Commenting on the appointments, Pierre van Weperen, managing director of Ashfield Commercial and Ashfield Patient Solutions in the UK said: “Client demands are ever changing and that is reflected in their expectations placed on our business development and operations teams. I am confident that David and Greg’s vast experience, knowledge and enthusiasm will enable them to succeed in supporting our client’s needs and move the business forward.”