Two GP surgeries in Tamworth run by the same practice have been rated as ‘inadequate’ by the CQC and placed into special measures on safety concerns.
Inspectors found that Wilnecote Surgery and Dosthill Surgery were not only failing on safety ratings but also on whether the services are effective and well led, although they were rated ‘good’ on caring and responsive measures.
The CQC is demanding a long list of actions to secure improvement where it is needed. This includes ensuring that: robust systems are in place to review and monitor patients who may be at risk or vulnerable; patients on disease modifying medicines are monitored and managed by staff qualified and competent to do so; and all blood results are reviewed by suitably qualified, skilled and competent staff member.
“We found significant areas of concern including, a lack of leadership and governance relating to the overall management of the service and a lack of clarity regarding the responsibilities of the partners, which is why we are placing the practice into special measures,” said Janet Williamson, deputy chief inspector of general practice and dentistry, in CQC’s Central region.
“I am hopeful the practice will take the necessary action to ensure its services improve. If, when our inspectors return, they find improvements have not been made we will consider taking further action,” she warned.
The CQC announced the move just days after Steve Field, its chief inspector of general practice, told UK paper the Daily Mail that GPs have “failed as a profession”, following a litany of errors and bad practice were recorded from the 2,100 surgeries rated in its Ofsted-style inspection regime thus far.
Eleven percent of surgeries scored ‘requires improvement’ overall, four percent were classed as ‘inadequate’ and 12 were in such a state that they closed within 24 hours of being rated, Prof Field told the paper. If the pattern continues as expected, 300 practices, covering around 2.5 million patients, will be found ‘inadequate’ by the end of the inspection. “As a practising GP, I’m quite ashamed that some of my colleagues are providing such poor care,” he said.
On the plus side, 81 percent of surgeries were ‘good’ overall and four percent ‘outstanding’.